Product adoption is the best cure for churn

Know when your customers need you before they do

Aptrinsic provides customer success with the visibility needed to deliver proactive customer engagements.

With full visibility into account and user level product analytics along with in-app user feedback surveys including NPS, CES and CSAT you’ll be able to identify churn risks before it’s too late.

Know when your customers need you before they do

Aptrinsic provides customer success with the visibility needed to deliver proactive customer engagements.

With full visibility into account and user level product analytics along with in-app user feedback surveys including NPS, CES and CSAT you’ll be able to identify churn risks before it’s too late.

Scale customer onboarding while keeping the personal touch

How do you deliver white glove customer experience when you support hundreds or thousands of customers?

With Aptrinsic, you can personalize the onboarding experience for each user based on company or user level attributes. Guide new users to their first “aha” product moment, notify power users of newly released features or re-engage inactive users to complete a required task.

Scale customer onboarding while keeping the personal touch

How do you deliver white glove customer experience when you support hundreds or thousands of customers?

With Aptrinsic, you can personalize the onboarding experience for each user based on company or user level attributes. Guide new users to their first “aha” product moment, notify power users of newly released features or re-engage inactive users to complete a required task.

Identify opportunities for expansion

Automate the discovery and communication of upsell and cross-sell opportunities based on product utilization.

Analyze product usage trends to identify customer readiness for additional product offers. Trigger notifications to customer and internal teams when a customer has gone above their subscription limits.

Identify opportunities for expansion

Automate the discovery and communication of upsell and cross-sell opportunities based on product utilization.

Analyze product usage trends to identify customer readiness for additional product offers. Trigger notifications to customer and internal teams when a customer has gone above their subscription limits.

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Aptrinsic gives our customer success teams the visibility and actionability to create products and experiences that drive value for our customers faster.
Avi Avital

VP Success